Amtrak is a railroad service in the USA. Assuming you are on vacation in the USA and will be traveling within the country. To get from one state to another, you can travel on Amtrak and enjoy immense comfort and the amazing view on the way. To book your tickets on Amtrak, please contact the customer service to know regarding the availability of tickets on your desired dates and travel itinerary.

Guideline for Can you talk on the phone on Amtrak         

Looking to travel via Amtrak train and as a passenger you have come across New travel restriction and guidelines which airlines has introduced for its traveller and wanted to discuss query with officials regarding Is it really mandatory to submit RT-PCR report? Will airline accept COVID Test report done within 72 hours? If i found positive during journey Will Amtrak train official arrange my reschedule my ticket ? so such questions can be cleared with officials so looking for Can you talk on the phone on Amtrak?  so get multiple options to reach now.

For bookings and other inquiries, you can call the customer service for detailed information. To speak to a representative, please reach Amtrak phone number, and follow the steps given below:

  • Dial 1 800 872 7245
  • The call starts with the IVR
  • Follow the instructions
  • Use the numbers mentioned for the query or assistance request
  • Select the option for speaking to a customer service person.
  • Discuss the issues and concerns and receive immediate answers.

Via online chat:

People who wish to book tickets or already have confirmed tickets on Amtrak can send multiple query messages on the online chat window of Amtrak. The customer service ensures instant response to the messages sent on live chat in the following way:

  • Go to the official website of Amtrak on amtrak.com
  • Click on the “contact us” tab
  • Choose the live chat option
  • Write the messages on the chat window
  • Send it to the customer service person.

Does Amtrak have an app?

To connect with the customer service anytime from the mobile phone, you can download the app on your phone and sign in to the account with a username and password. In case you want to make changes to the ticket or speak to an Amtrak representative urgently, use the Amtrak app.

Therefore please go through the entire descriptions of contact modes to understand Can you talk on the phone on Amtrak?  for booking and other services.

What are the working hours of Amtrak customer service?

You can call or send a message on the live chat of Amtrak anytime, as it is open 24x7 to take customer calls and messages of queries.

Via email :

For queries on the cancellations, refunds, complaints, you can send an email to Amtrak customer service. However, the Email has to be sent in the following way:

Go to amtrak.com

  • Reach the contact page
  • Click on the Email us option
  • A form will appear on the screen
  • Fill out the form with relevant information
  • Enter your registered email address
  • Click on the submit tab

You will receive an email from the Amtrak customer service for further communication.

Via social media:

Amtrak maintains several social media pages for the latest updates and information so that passengers can see and also send query messages through the handles. Check out the following pages of Amtrak:

Passengers can share the after travel experience, reviews, and suggestions with the customer service through the feedback form. It is available on the official website of Amtrak and can be used to report regarding the inadequate services on the journey.