Encountering the “Canon Printer Says Offline Windows 10” computer can be frustrating, especially when you need to print important documents. However, this issue can be resolved with a few troubleshooting steps. In this blog, we will guide you through the process of fixing the Canon Printer Offline problem on Windows 10, ensuring that you can resume your printing tasks without any inconvenience.

Check Printer Connection

The first step is to ensure that your Canon printer is properly connected to your Windows 10 computer. Make sure that the printer's USB cable is securely plugged into both the printer and the computer. If you are using a wireless connection, verify that your printer is connected to the same Wi-Fi network as your computer.

Restart Printer and Computer

A simple restart can often resolve connectivity issues. Turn off your Canon printer and shut down your Windows 10 computer. Wait for a few seconds, then turn them back on. This process helps refresh the device connection and may eliminate the offline status.

Set Printer as Default

Ensure that your Canon printer is set as the default printer on your Windows 10 computer. To do this, go to "Settings" by clicking on the Start button and selecting the gear icon. In the Settings menu, click on "Devices," then select "Printers & Scanners." Locate your Canon printer and click on it. In the printer's settings, click on "Manage" and select "Set as default." This ensures that print jobs are directed to the correct printer.

Clear Print Queue and Restart Print Spooler

Stuck print jobs in the print queue can cause the printer to show offline. Clear the print queue by going to "Settings," selecting "Devices," then "Printers & scanners." Click on your Canon printer, and under "Manage," click on "Open queue." In the print queue window, click "Printer" in the menu bar and choose "Cancel All Documents." Afterward, restart the print spooler service by pressing the Windows key + R, typing "services msc," and locating the "Print Spooler" service. Right-click on it and select "Restart."

Update or Reinstall Printer Drivers

Outdated or corrupted printer drivers can also cause offline status. To update the printer drivers, search the Canon website for the latest drivers for your specific printer model. Download and install the updated drivers following the provided instructions. If you already have the latest drivers installed, consider uninstalling and reinstalling them to ensure a clean installation.

Disable SNMP Status Monitoring

SNMP (Simple Network Management Protocol) status monitoring can sometimes cause offline issues. To disable it, go to "Settings," select "Devices," then "Printers & scanners." Click on your Canon printer and click on "Manage." Under "Printer properties," go to the "Ports" tab and locate the port that is checked for your printer. Click on "Configure Port" and uncheck the "SNMP Status Enabled" option. Save the changes and check if the printer is online now.

Conclusion

If your “Canon Pixma MG2520” says offline on Windows 10, following these troubleshooting steps can help resolve the issue. By checking the printer connection, restarting the printer and computer, setting the printer as default, clearing the print queue, updating or reinstalling drivers, and disabling SNMP status monitoring, you can restore your Canon printer's functionality and resume printing efficiently.