hawaiian airlines cancellation policy

Hawaiian Airlines maintains a cancellation policy that addresses various scenarios and fare types to accommodate passengers' needs. Here's a more detailed overview of their cancellation policy:

1. 24-Hour Grace Period: Passengers have a 24-hour window from the time of booking to cancel a reservation and receive a full refund, provided that the booking was made at least 7 days before the scheduled departure. This policy applies to both refundable and non-refundable tickets.

2. Non-Refundable Tickets: If a passenger needs to cancel a non-refundable ticket after the 24-hour grace period, the cancellation will generally result in fees. The amount of the fee depends on the fare type, the route, and the time remaining until departure. The remaining balance after deducting the cancellation fee will typically be offered as travel credits that can be used towards future Hawaiian Airlines bookings.

3. Refundable Tickets: Refundable tickets provide passengers with greater flexibility. These tickets can be canceled without incurring cancellation fees, and passengers are eligible to receive a full refund to their original form of payment.

4. Flexible Fare Options: Hawaiian Airlines may offer flexible fare options that come with more lenient cancellation terms. These fares often allow changes and cancellations with reduced or no penalties, providing travelers with added peace of mind in case their plans change.

5. Cancellation Process: To cancel a reservation, passengers can visit the Hawaiian Airlines website and log in to their account. Alternatively, they can contact Hawaiian Airlines' customer service for assistance. It's recommended to have the booking reference number and personal details ready when initiating the cancellation.

6. Review Specific Terms: It's crucial for passengers to review the terms and conditions associated with their specific fare type, as cancellation policies can vary. The cancellation fees, refund eligibility, and travel credit details are often detailed in the fare rules.

7. Special Circumstances: In some cases, such as flight disruptions due to weather or operational issues, Hawaiian Airlines may offer waivers or exemptions from certain cancellation fees. Passengers should check with the airline's official communication channels for any such announcements.

8. Changes Due to COVID-19: During the ongoing pandemic, airlines, including Hawaiian Airlines, have sometimes adjusted their cancellation policies to provide more flexibility for travelers affected by travel restrictions or health concerns. It's advisable to consult the airline's official website for the most up-to-date information regarding COVID-19-related policy adjustments.

To ensure a smooth cancellation experience, passengers should familiarize themselves with the specific terms associated with their booking, reach out to Hawaiian Airlines' customer service if needed, and stay informed about any potential policy updates.