Large Language Models (LLMs) have become a transformative force in artificial intelligence, showcasing remarkable abilities in natural language processing and generation. Their capacity to understand, interpret, and produce human-like text has unlocked new possibilities across various sectors, including healthcare, finance, customer service, and entertainment. According to McKinsey, generative...

Marketing communication has evolved dramatically over the past decade. As customer expectations rise, they now demand highly personalized, on-demand solutions at an organizational level. This is where artificial intelligence (AI), particularly conversational AI, comes into play. But is AI fully leveraging its potential to transform business-customer relationships? Let’s explore how...

Banks suffered an astounding $485.6 billion loss to fraud and scams last year, highlighting the urgent need for them to outpace criminals. Fraud analytics plays a crucial role in enabling banks to transition from merely reacting to fraud to proactively preventing it. Explore how fraud analytics helps detect and prevent various types of fraud, minimizing financial losses and improving customer...

As systems grow increasingly complex and interconnected, the challenges facing DevOps teams become more intricate. Hybrid infrastructures, microservices, and real-time operations strain traditional tools, paving the way for artificial intelligence to revolutionize how DevOps operates. This evolution isn’t just about automation—it’s about reimagining how teams monitor and...

Feedzai, the world’s first RiskOps platform, has achieved two significant accolades from Chartis Research. We are proud to be recognized as the leading AI-driven anti-fraud platform and to rank among the top 5 overall in the prestigious RiskTech AI 50 2024 rankings. These achievements underscore Feedzai’s pioneering role in leveraging artificial intelligence and machine learning to...

Fraud is already a complex challenge, but merchants face an additional hurdle: first-party fraud perpetrated by their own customers. Unlike second- or third-party fraud, first-party fraud occurs when consumers use their legitimate payment credentials to commit dishonest acts for personal gain. This creates a significant challenge for acquiring banks and payment service providers (PSPs) in...

Acquiring banks often face the challenge of balancing merchant satisfaction with risk management. On one hand, they aim to keep merchants happy by enabling quick payouts. On the other, they must protect themselves from financial losses if a merchant's risk profile unexpectedly shifts. Dynamic risk assessment plays a crucial role in safeguarding acquirers while supporting businesses with the...

Delivering an improved digital employee experience (DEX) has become a top priority for many enterprise IT leaders, as it directly influences productivity, employee morale, and other critical aspects of business success. However, many organizations still lack the necessary visibility into their IT ecosystems to fully understand how digital tools impact employee experiences and productivity. This...

Having spent many years immersed in IT and information security, I can confidently say it has been a rewarding journey. Over time, I’ve observed a significant shift in how organizations perceive cybersecurity. It has gained prominence and relevance, with the role of the Chief Information Security Officer (CISO) evolving positively. CISOs are no longer seen as mere “blockers”...

In today’s digital era, cloud computing has become a cornerstone of application modernization and digital transformation. By 2025, it’s anticipated that over 85% of organizations will adopt a cloud-native approach for application development. Yes, you read that correctly! The primary goal of this approach is to streamline development processes, enhance scalability, and boost...